ScheddlyPrivacy Policy
Last updated: 8/25/2025
1.1 Personal Information
We collect information you provide directly to us, such as when you create an account, including:
- Name and email address
- Profile information and avatar
- Team and brand information
- Social media integration credentials
1.2 Usage Information
We automatically collect certain information about your use of our service, including:
- Posts you create and schedule
- Social media platforms you connect
- Usage patterns and preferences
- Technical information about your device and browser
We use the information we collect to:
- Provide, maintain, and improve our social media scheduling service
- Process and schedule your posts to connected social media platforms
- Send you important updates about our service
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage patterns to improve our service
- Detect, prevent, and address technical issues
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To social media platforms when you authorize us to post on your behalf
- To comply with legal obligations or protect our rights
- To service providers who assist us in operating our service (under strict confidentiality agreements)
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Disconnect social media integrations
- Opt out of marketing communications
- Request a copy of your data
5.1 Account Deletion
You may request deletion of your account at any time through your account settings or by contacting us directly. When you delete your account:
- Your profile information and account data will be permanently deleted
- All scheduled posts will be cancelled and cannot be recovered
- Uploaded media files (images, videos) will be permanently removed
- Social media integrations will be automatically disconnected
- Team memberships will be revoked (team ownership may need to be transferred)
- Your subscription will be cancelled effective immediately
5.2 Data Retention After Deletion
After account deletion:
- Most personal data is deleted within 30 days of your deletion request
- Some data may be retained for legal compliance (e.g., billing records, audit logs)
- Anonymized usage analytics may be retained for service improvement
- Content posted to social media platforms before deletion will remain on those platforms according to their policies
- We cannot delete data from third-party platforms after it has been posted
5.3 Requesting Account Deletion
To delete your account, you can either use the account deletion option in your dashboard settings or contact our support team at privacy@scheddly.com. Please note that account deletion is irreversible and cannot be undone.
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Our service integrates with third-party social media platforms. Each platform has its own privacy policy, and we encourage you to review their policies. We are not responsible for the privacy practices of these third-party services.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or our data practices, please contact us at:
Scheddly Support
Email: privacy@scheddly.com